Office Information

Appointments

We see patients by appointments to reduce waiting time and help run the office more efficiently.  If your child needs to be seen immediately please call for instructions before coming to the office.  As a courtesy to you, "drop in" patients without appointments will only be seen after all children who have appointments have been served. 



If you should find you are unable to keep an appointment, please notify our office immediately and no later than 1 hour prior to the appointment. 


Telephone Information

When the office is closed, your calls will be answered by our nurse triage service.  These nurses are provided with specialized information about pediatric illnesses to assist you in making decisions concerning your child.  



Please call our main number (828) 322-2550, and you will automatically be forwarded to the triage system.  One of our physicians is always available to the triage nurse for questions.


Insurance

We are happy to assist you with filing for insurance reimbursement and currently accept most major carriers and many smaller companies. For a complete list of carriers with who we have contracts with, please view our participating insurance plans document under forms.